Very thorough and friendly! I highly recommend! I’ve been using them for over 30 years.

Excellent service and easy tech to talk with. He answered many of my questions on the job and other tech related topics.

Leo, Mike and Joe were incredibly professional. Clean and thorough workmanship, and they walked me through the new furnace and humidifier operation. New Berlin from sales to install was smooth and easy. Great job!!!!

Leo, Mike and Joe were incredibly professional. Clean and thorough workmanship, and they walked me through the new furnace and humidifier operation. ...

We had our furnace/AC installed about a year and a half ago. New Berlin had the best options for our budget compared to other companies in the area, and we appreciated their no-pressure approach and honesty in the quoting process. They did not try to up sell us or pressure us. We decided to go with New Berlin and so happy we did. Install was great and everything has run smoothly so far. Would recommend! Thank you!

We had our furnace/AC installed about a year and a half ago. New Berlin had the best options for our budget compared to other companies in the area, a...

Adam was friendly, polite and efficient. He quickly identified a small issue with our AC unit that was still under warranty, repaired immediately and was on his way. We have used NB Heating and Air several times over the last few years.

Adam was friendly, polite and efficient. He quickly identified a small issue with our AC unit that was still under warranty, repaired immediately and ...