Taking Care of Families, Not Just Furnaces and A/Cs

As a local, family-owned business, our values guide everything we do. We call it the Eaton Family Way—you’ll call it a breath of fresh air. Our owner, Mike Eaton, is an area homeowner too, one who believes in being friendly and fair with everyone who calls New Berlin Heating & Air Conditioning for help. He’s a numbers guy, which means our work is driven by real results. Our team takes part in extensive, ongoing training in our custom, onsite HVAC training lab. With access to a simulated work area, equipped with both the newest technologies and older units, our installers and technicians gain and share the practical knowledge needed to handle any scenario in your home. We also believe in investing in the most advanced tools for testing and never leave a job without knowing your system is performing exactly as it should.

We Believe in Keeping Promises

What sets New Berlin Heating apart from the competition is so simple, yet so brilliant: We deliver on what we promise. Knowing you’ll get exactly what you want and need means you’ll be as comfortable with our team as you will be with our products and services. We utilize proven processes, not practices. Our experts are on time, on budget, and on the level. These things, along with true craftsmanship and a commitment to our customers and our team, have earned the trust of homeowners like you since we opened our doors in 1983.

Whether you need a furnace replacement, air conditioner repair, whole-home humidifier install, or preventive maintenance for any comfort system, you can count on our team to treat you right. We start with an honest recommendation instead of a sales pitch and an estimate that’s free of hidden costs. Then our team delivers custom fabrication, precise installation, exceptional repairs, and practical preventive services—always making sure your home is comfortable and clean when we’re done.


We believe in training and technology, but treating people right is what really matters.

Our HVAC Techs Are the Best in the Industry

Our commitment to treating people like family includes taking care of our employees. We hire professionals who share our values and put you at ease when at your home. In fact, ask our customers about their experience with us—their answer more often than not is “your guys are great.” We think so, too, and believe that New Berlin Heating is the best because of them.


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  • Training in our on-site lab
  • Testing with industry-specific tools
  • Improving our process for optimal service
  • Measuring performance of our people and products
  • Making every customer comfortable

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