THE EATON FAMILY WAY

At New Berlin Heating & Air Conditioning, We Believe in Keeping Promises

What sets New Berlin Heating & Air Conditioning apart from the competition is so simple and yet so brilliant: we deliver what we promise. Knowing you’ll get exactly what you want and need means you’ll be as comfortable with our team as you will be with our products and services. We have proven processes, not practices. We provide measurable results and make things happen. We are on time, on budget, and on the level. These things, along with true craftsmanship and a commitment to our team and customers, have been earning the trust of homeowners in the New Berlin area since 1983.

The Eatons Take Care of Families, Not Just Furnaces and ACs

As a family-owned business, our values guide everything we do. We call it the Eaton Family Way—you’ll call it a breath of fresh air. Our owner, Mike Eaton, is a numbers guy so our work is driven by real results. This means we believe in extensive, ongoing training in our own onsite HVAC training lab. With access to a simulated work area, equipped with both the newest technologies and older units, our installers and technicians gain and share the practical knowledge needed to handle any scenario in your home. We also believe in investing in the most advanced tools for testing and never leave a service call or install without knowing your system is performing exactly as it should.

Mike is a homeowner, too—and a neighbor—so he believes in being friendly and fair with everyone who calls New Berlin Heating for help. Whether you need a furnace replacement, air conditioner repair, whole-home humidifier install, or preventive maintenance for any comfort system, you can count on our team to treat you right. We start with an honest recommendation instead of a sales pitch and an estimate that’s free of hidden costs. Then our team delivers custom fabrication, precise installation, exceptional repairs, and practical preventive services—always making sure your home is comfortable and clean when we’re done.

WE BELIEVE

We believe in training and technology, but treating people right is what really matters.

Our HVAC Techs Are the Best in the Industry

Our commitment to treating people like family includes taking care of our employees. We hire professionals who share our values and put you at ease when at your home. In fact, ask our customers about their experience with us—their answer more often than not is “your guys are great.” We think so, too, and believe that New Berlin Heating is the best because of them.

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WHAT WE DO BEST

  • Training in our on-site lab
  • Testing with industry-specific tools
  • Improving our process for optimal service
  • Measuring performance of our people and products
  • Making every customer comfortable

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