Night and day better than my last heating & cooling contractor. From the owner to my salesman to the technicians, they have all been fantastic!
Great service. Reasonable price. Excellent people.
The New Berlin Heating salesman came out, listened, and then recommended solutions that went from least expensive to medium to a high priced system that had all the bells & whistles. He gave me options which I appreciated. He was very thorough. From that moment on, I was hooked.
Tried to get 5 dealers to bid on replacing my furnace. 2 didn’t even call me back. One was $3,000 higher than New Berlin. One was cheaper but didn’t trust them. Randy, my New Berlin Heating sales guy was so professional and so knowledgeable, that as soon as I met him, New Berlin Heating was my choice.
The HVAC dealer I had before was great - in the beginning. But then I had a different sales or service guy every time I called and they began to nickel and dime me. I dreaded the techs when they came over. Just couldn’t trust them anymore. Called New Berlin Heating & Air Conditioning and have been thrilled ever since. Not one problem!
Very impressed with the salesmanship and commitment to find the right solution for the customer.
Follow through. New Berlin did what they said they would do and they weren’t pushy.
I am so thrilled with New Berlin Heating & Air Conditioning that I would recommend them to my most crabby friend!
They show up when they say they are going to be there. Their service techs are respectful and they clean up after themselves. That alone keeps me coming back.